Privacy and Cookies
About this notice
This privacy notice explains how Queen Mary University of London (QMUL) collects personal data via this website and how we use it and about cookies used on this site. It applies to information we collect about:
- visitors to our websites
- people who request a prospectus, send an enquiry, register to attend an event or apply online
What information do we collect and how do we use it?
When someone visits our websites we collect standard internet log information and details of visitor behaviour patterns. This is to help us analyse visitor behaviour patterns and track visitor numbers so that we can monitor how it is used and improve it. We collect this information in a way which does not personally identify those using our websites. If we do want to collect personally identifiable information through our website, we will make this clear and will explain what we intend to do with it. You can find more information at: https://arcs.qmul.ac.uk/governance/information-governance/data-protection You can control how we market to you by using the unsubscribe link in any email you receive or by following the instructions in any other marketing communications you may receive. Please note that some sites related to QMUL may collect and use data differently. These sites will have a local privacy notice.
How we collect your personal data
While using this website to request a prospectus, book an event or open day, send an enquiry or apply online, you may have to submit personal data about you, which may include your name, contact details and areas of QMUL you are interested in. We are committed to protecting your privacy and the information that you give us will be processed in accordance with our Data Protection Policy [PDF 264KB], this statement and the privacy notice communicated to you at the point of collection. The information supplied by you will be used for specified purposes, for example to fulfil the order or booking you have made, process your application, contact you and compile statistics.
For more information, please refer to our Central Privacy Notice and local privacy notices available to you.
The basis for processing your personal data
When you provide personal data via our website you will provide consent for us to process that data for the purpose described. In some circumstances, the processing will be necessary for the performance of a contract or to take steps prior to entering in to a contract. Where IP addresses are logged, the legal basis is our legitimate interest in providing a website that functions effectively for all users.
Sharing your personal data
We do not sell or share your personal data with any third parties, except where this may be permitted or required by law or where you have given consent. However, we do work with a number of third parties who act as service providers and data processors on our behalf. These are bound by contracts to process personal data securely. Submitting personal data via an online form hosted by one of these may result in data being processed outside the EEA and cookies being set by that party.
How long your personal data is kept
We will retain your information in line with our Records Retention Schedule. The retention period could differ depending on your relationship with us and the interactions you have with us.
Cookies are small text files placed on a website visitor's computer or device, which identify it to our server. Cookies do not identify individual users, only the computer used. They are widely used in order to make websites work more efficiently, as well as to provide certain information to the owners of the site.
You may delete and block all cookies from this site. Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them from your computer, see below and visit www.allaboutcookies.org.
Each cookie used on our website have a range of different purposes. Some cookies will be necessary to enable basic functions on our website.
- Google Analytics
- Google Tag Manager
- Google Advertising
- Google ReCAPTCHA
- Bizvu chatbot
- Gecko Form
Google Analytics cookies
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
- _utma - expires after two years
- _utmb - expires after 30 minutes
- _utmc - expires on closing browser
- _utmz - expires after six months
Read an overview of privacy at Google
Queen Mary cookie notice display cookies
These signify you have responded to our website's cookie notification banner. If you remove this cookie, the notification will display again.
- QMARQHasVisited - expires after 1000 days
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
We embed videos from our YouTube channels using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube's embedding videos information page.
Our websites may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please read these policies before you submit any personal data to these third party sites.
Your rights and further information
For further information, including on your rights, please see https://www.qmul.ac.uk/privacy/
How to disable cookies
Your web browser will have an option you may select that will block cookies. Below are links to information about popular web browsers and how to block cookies using them.
Other web browsers – see the Information Commissioner's Office's website
If you have any questions or concerns please contact the Data Protection Officer by email: firstname.lastname@example.org, or post: Data Protection Officer, Queen Mary University of London, Mile End Road, London, E1 4NS